Relationships Manager

Job No: 151313
Location: Sydney

  • Enjoy up to $110,000 + super + a high achievers bonus structure
  • Receive support to build your portfolio with an award-winning team
  • Work out of the Sydney CBD or any of the metropolitan areas of Greater Sydney, Newcastle or Woollongong

The Opportunities

Police Bank has opportunities for Relationship Managers to come onboard in our Sydney region. These managers will support and empower the wellbeing of the Police and Border Force Family, and those who share our strong community spirit. 

Police Bank is member-obsessed. We live and breathe the needs of our clients through a whole-of-banking needs lens, with 100% passion. We listen, we build upon the member experience, and we know how to support the holistic financial needs of our community with a smile on our faces.

We are now looking for the newest face of relationships to join our energetic team, full-time. 

Our New Relationships Manager

This newly created role is the perfect opportunity for an autonomous and self-motivated Relationships Manager with a passion for home lending and building relationships. You thrive best face-to-face, but you’re also highly competent over the phone and via email.  

You will be a part of an award-winning team of specialists and your product knowledge goes above and beyond to ensure the best possible outcome for your members. You're a high-performing Home Lender, or an established Relationships Manager with expertise in home lending - whatever your background, it is paramount you are proud of the Police Bank name. 

Police Bank Benefits

As a representative of Police Bank, you can look forward to a generous salary of up to $110,000 + super + a bonus structure that recognises high achievers. In addition you'll:

  • Receive support to build your portfolio
  • Enjoy a provided laptop, mobile, and work vehicle (for the NSW roaming role) 
  • Thrive in a driven and sociable team. Police Bank has been recognised by Money Magazine as the Home Lender of the Year – Customer Owned Banks for 2022! 

These opportunities are based from home, with the opportunity to work from a local branch a couple of days each week. 

Core Responsibilities

Your primary objective as Police Bank Relationships Manager is to proactively source, problem-solve, and laugh with Police Bank’s loyal and prospective clients. You will listen carefully to develop exciting value propositions in a pragmatic and insightful manner. 

Collaborating with Assistant Relationship Managers and a Sales Lead (highly successful and nearly 20 years strong), you will report to the Sales Leader and Head of Relationships. 

  • Develop lending and analytical skills to ensure turn-around times for home loan applications are within a reasonable period, communicating with members in a timely and concise manner throughout the application process.
  • Establish member relationships through analysis of needs and develop, present, and negotiate solutions. Increase competitiveness across the lending and banking industry.
  • Ensure superior customer service to members in all dealing whilst improving policies, processes and procedures. Develop a healthy business relationship without creating a conflict of interest by being a subject matter expert and a great ear. 

Whilst the Relationships Manager position is based from home with flexible conditions, you will be conducting at least 4 station visits each week where possible. Police Bank has various NSW branches you will interact with: Newcastle, Goulburn, Wollongong, Narellan, Surry Hills, and Canberra (ACT)

About Police Bank

We recognise the daily challenges of being a police officer and first responders, so we do everything we can to make it easy to bank with us, offering a range of products and services for every stage of life, from savings & transaction accounts to home loans & insurance.

From backing police sporting teams and events, representing the needs of police through police associations, and supporting the families of those who have passed away in the line of duty through police legacies.We’re working hard today to protect the financial security and well-being of our Police families throughout their life journeys.

Learn more about Police Bank's recent awards here.

If you'd like to help Police and First Responders with their holistic banking needs, apply now! 

Apply Now

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